Privacy Policy

Bangalore Stores respects your privacy. This page explains what information we collect and how we use it.

What we collect

• Account details: your name and email address when you create an account (plus a contact phone number when you place an order). Your password is stored only in encrypted (hashed) form — we cannot read it.
• Order details: the items you buy and the delivery address you give at checkout.
• Store credit records: if a return is approved, we keep a record of the credit issued to you and where it was spent, so your balance is always accountable.
• Cart data: stored in your own browser so your cart is there when you come back.
• Security logs: we briefly record technical details such as IP addresses for sign-in attempts and orders, only to protect accounts against break-in attempts and abuse.

Cookies

We use only essential cookies — one that keeps you signed in and one that remembers your cart. There are no advertising, analytics, or tracking cookies on this site, and we never follow you around the web.

How we use it

• To process and deliver your orders and keep you updated on their status.
• To contact you on WhatsApp or phone about your order.
• We do not sell your information, and we share it only with the partners needed to run the store, listed below.

Partners we share data with

• Cashfree Payments (RBI-regulated): handles online payments (UPI, cards, netbanking, wallets). Your card or UPI details never touch our servers.
• Courier partners (e.g. Delhivery, India Post): receive your name, phone number, and delivery address to deliver your parcel.
• 2Factor.in: delivers the one-time sign-in code to your phone by SMS. They receive only your mobile number and the code.
• Google reCAPTCHA: protects our sign-in form from bots. When you sign in, Google receives standard device information under its own privacy policy.
• Email delivery: order paperwork and staff sign-in codes are sent through a transactional email service; customers do not receive marketing email.

Security & retention

Your data is stored securely, passwords are encrypted, and all traffic to this site uses HTTPS. We keep order records as required for accounting and tax purposes, and short-lived security logs only as long as needed for protection against abuse.

Your choices

To see, correct, or delete your account information, contact us via the Contact page and we'll take care of it.