Return & Refund Policy

Delivery timelines

All orders are delivered within 5–7 business days across India, and typically 3–6 business days within Karnataka.

Returns & exchanges

Eligibility

We accept returns only for:

• Quality issues (defective or damaged product)
• Fitting issues
• Size issues

Return window

Any issue must be reported within 2 weeks (14 days) of receiving your product. Requests made after this window cannot be accepted.

How to request a return

Returns and refunds cannot be processed through the website. To request a return:

1. Message us directly on WhatsApp with your order number and a description (and photo, if applicable) of the issue
2. Our team will review your request and guide you through the next steps

For any other questions, feel free to reach out to us on WhatsApp anytime.

Return shipping charges

Return shipping is the customer's responsibility. When a return is approved, the applicable return shipping charge is deducted from your refund. Our team will confirm the exact amount on WhatsApp before you send anything back.

Refunds

Approved returns are refunded as store credit, which can be used toward any future purchase on the site. Store credit is added to your account once the returned item is received and inspected, and is valid for 30 days from the date it is issued. You can see your balance and its expiry date on your account page and apply it at checkout.